Delivery and Returns
Ready for a sprinkle of joy? Let us bring you up to speed! When you spot our goodies in stock and decide to place your order, we'll be in the kitchen, whipping up your delightful treats within 1-3 working days. The sweetest part? We try to never be out of stock – in return there may at times be a little wait but you can see for yourself we’re worth the wait!
We’re all about keeping our promises, but let's face it, life can throw surprises our way. No worries, though! If anything shifts in our baking and shipping dance, we'll shoot you a quick note, keeping you in the loop.
Once your goodies are out the door, we're like mischief-makers in a candy factory – meaning we can't be held responsible for any vanishing acts during delivery. Fear not! Tracking details are available on request, so you can follow your treats on their magical journey via Royal Mail.
If by some misfortune, your box takes a rough tumble or goes MIA, throw on your superhero cape and contact the delivery service provider. They're the real deal when it comes to rescue missions for damaged or lost packages.
Now, about the nitty-gritty: all sales are as FINAL as the last bite of your favorite dessert. No refunds are in our recipe book, but hey, life's full of surprises, right? If your order hits a bump in the road, let us know within 24 hours. We’ll investigate the situation and work on finding a reasonable solution based on our review.
Your satisfaction is our guiding constellation, steering us through the realm of mouthwatering wonders. Thanks a million for joining our sweet adventure – we're baking with joy and can't wait to make your taste buds do the happy dance!